dog with a face mask

COVID-19 Updates

Coronavirus 2019 Outbreak Updates Times are hard but we’re here to help! Everyone is struggling with the Coronavirus Outbreak worldwide and the UK is currently in a state of lockdown. Here’s how it affects us and our care for your pets;

a picture of a fluffy cat looking up at the camera

Our Emergency and Out of Hours provider has moved

Our Emergency and Out of Hours provider is now located in Gwaelod y Garth (near Castell Coch)

As part of their commitment to providing excellent ongoing care, V.E.T.S (our emergency and Out of hours provider) have established a new hospital in Gwaelod y Garth shared with Valley Vets, easily accessible just off the A470 and only ten minutes from our Treforest branch. Their excellent out of hours care will continue with 24/7 staff on site in case of your pet’s emergency or sickness.

To contact them just call our usual numbers – 01443 42 12 12 (Tonypandy) or 01443 491433 (Treforest) and our answer machine will direct you to them.

Our emergency contact page ( has more details and a map of the new hospital location – just on the other side of the A470 from Castell Coch.

Out of hours details poster

Flash after his surgery standing on a table

Meet Flash!

Meet Flash! Flash was out for a walk and he had the misfortune to break his leg while jumping over a wall.

Mr B (Bilbo)

Alabama Rot confirmed in Welsh Valleys

What is Alabama Rot? Alabama Rot (properly known as Cutaneous and Renal Glomerular Vasculopathy or CRGV) is a new and emerging disease in the UK which can be rapidly fatal in dogs. The disease has been present in the UK for a number of years, but last week saw the first confirmed case in the […]

Christmas Opening Hours 2017

Christmas is here again – always quicker than we expect! We hope this year has been good for you and your pets. Please see below for our Christmas and New Year opening Hours.

New Poisoning Alert in Dogs

Peanut Butter and Xylitol… For many years, Peanut Butter has widely been considered safe for dogs to eat. In fact, several manufacturers (such as Kong) recommend it for use with toys to help stimulate and interest your dog During this time, Peanut Butter has widely been regarded as safe for dogs and they can eat […]

Gold Cat Friendly certification logo

Gold Award for Tonypandy Branch!

We are very pleased to announce that our Tonypandy branch has been independently assessed and awarded the highest award of Gold for being a Cat Friendly Clinic.

Christmas Opening Hours 2016

Christmas is here again – always quicker than we expect! We hope this year has been good for you and your pets. Please see below for our Christmas and New Year opening Hours.

front page of the book a hero's tail, about police dogs

We often work with the Police Dogs of South Wales,

and are pleased to be able to support them in the care of their animals. Now, we have an opportunity to support them indirectly too, with your help.

The officers and staff of the South Wales Police Dog and Mounted Section want to upgrade facilities for their service partners, but do not have public funds available. In partnership with Wood Green The Animals Charity and The Dogs Trust, they have produced a book of over 90 true tales. These events seen while working in partnership with service animals, helping provide you with an insight into the courage, humour, dedication and hard work that goes into the partnership between police officers and their animals. The book has a foreword by Paul O’Grady and more details and a sample chapter can be found at A Hero’s Tail Website.

We will be supporting them by selling the book (£9.99 with 100% of this going to the Police and Wood Green animal charity).In addition, to help them reach their goal we at Treforest Vets will also match this donation for the first 20 books sold. You can get hold of a copy just by dropping in.A Hero’s Tail

a poster warning about permethrin being toxic to cats - kill the fleas, not the cat

Our latest blog post focuses on some of the less common products that can cause poisoning in your pets

Everyone knows that certain human foods and products can be harmful for your pet animals, such as chocolate, onions and grapes (including raisins). In this blog post, we wanted to raise awareness of some less commonly known products which can be harmful to animals, two of which we have seen recently and one which has been in the news. Many people won’t be aware of the potential dangers these products can present to your pets.

Over the counter spot on products

icc-permethrin-for-poisoning-blogOver the counter spot on products (which can be bought without prescription) can represent a potentially fatal risk to cats. A popular ingredient in these spot on preparations marketed for dogs is a group of compounds called Permethrins. Cats have a neurological reaction to Permethrins which is very severe and unfortunately often fatal.

Signs include twitching, walking abnormally, muscle tremors and seizures and can begin soon after exposure or can be delayed up to 72 hours. Not all dog spot-ons contain Permethrin and those that do usually contain warnings regarding contact with cats. However, despite this, accidents do happen. We always recommend paying particular attention to the packaging.

Recently, we saw a cat suffering from Permethrin poisoning. The owners had taken care to apply the product only to their dog as directed. Contact between the cat and the dog was enough to cause a severe reaction in the cat. He required overnight hospitalisation and treatment for seizures but was lucky enough to make a full recovery. Poisoning cases like this where the cat has not had the product applied directly demonstrate how little is required to produce a serious adverse reaction.

If you think your cat may have been exposed to permethrin, the affected area should be washed with a gentle detergent and rinsed very thoroughly and veterinary advise sought.

International cat care (formerly FAB Cats) has a campaign and information page on the risk of permethrin poisoning in cats which can be found here: ICC – Permethrin


The increasing popularity of E-cigarettes has led to nicotine containing liquids (in refills) being found in the home. E-cigarettes currently lack regulation which results in a huge variation in strengths, formulations and storage types of this product.

A recent sad case involves a puppy which chewed a nicotine containing E-cigarette refill which had been accidentally dropped. Soon after, the puppy started showing signs of nicotine poisoining, including salivation and vomiting. Despite the efforts of the local vet who saw it, the puppy could not be saved. BBC News – ‘Dangerous’ e-cigarette nicotine capsule kills puppy

We advise all owners to take extra care with handling and storage of these, and to treat them like medicines. Storage in a place out of accidental reach of children is advisable as well.


Xylitol is an additive which is becoming increasingly more common in foods. It is used as sweetener so most often found in ‘sugar-free’ items such as chewing gums but can be found as a granulated sweetener. BVA – Artificial Sweeteners

Xylitol is extremely toxic to dogs, causing their blood sugar to drop suddenly and to critically low levels. Ingestion of even a small amount of the granulated product can be enough to be fatal. Quick veterinary attention is required in the case of suspected xylitol poisoning. If you suspect xylitol ingestion in your animal, contact us immediately and keep all packaging to show us.

Although poisoning is generally quite rare, it pays to be aware of the products which can cause problems. Many human medicines can also cause problems in animals and should never be given without discussing it with us first. In the event of any suspected poisoning or ingestion of a strange substance, our friendly team is always happy to provide advice and see your animal urgently when necessary. Please feel free to contact us on 01443 491433 and speak